Salesforce integrations for every system you run.
From our pre-built ADL Connect connectors for Jira, Azure DevOps, ServiceNow, Xurrent and Zendesk to custom REST, SOAP and middleware builds — we design, deliver and run integrations that keep your ERP, ITSM, dev tools and marketing stack in real-time sync with Salesforce.
Disconnected tools cost you deals, tickets and time.
When Salesforce talks to every system you run, your teams stop re-typing data, chasing status updates and working from stale reports. Here's what a well-built integration unlocks.
Break down data silos
Centralize customer, ticket and project data into one real-time view across every platform — so decisions come from a single source of truth, not five exports.
Improve data quality
Field-level mapping and validation eliminate duplicates, typos and out-of-date records. One clean dataset, kept consistent automatically in both directions.
Enhance customer experience
Support sees engineering status, sales sees billing, everyone sees the customer. Faster answers and fewer handoffs redefine how you engage customers.
Automate cross-system workflows
A closed case creates a Jira issue; a deployed fix updates the customer record. Repetitive swivel-chair work disappears into Flow-triggered automation.
Report on everything, live
Engineering velocity next to pipeline, ticket SLAs next to renewals — unified analytics inside Salesforce dashboards, updated in real time.
Stay secure and compliant
OAuth 2.0, encrypted credentials and full audit trails on every sync. Integrations built to pass your security review — not to sneak around it.
Skip the build: five pre-built connectors.
ADL Connect is our Salesforce-native integration platform — a security-reviewed managed package installed from AppExchange. Its integration type: real-time, bi-directional sync that runs 100% inside Salesforce — no middleware, no batch jobs, no data leaving your trust boundary.
ADL Connect for Jira
Salesforce cases and Jira issues in lock-step — comments, attachments, statuses and custom fields sync both ways the moment they change.
Explore the Jira connectorADL Connect for Azure DevOps
Push customer context from Salesforce into Azure Boards work items, pull engineering updates back into Service Cloud — automatically.
Explore the Azure DevOps connectorADL Connect for ServiceNow
Incidents, change requests, CMDB items and SLAs — synced both ways with Salesforce, in real time.
View productADL Connect for Xurrent
Bring Xurrent (formerly 4me) requests, SLAs and workflows directly into Salesforce. Built for MSPs.
View productADL Connect for Zendesk
Zendesk tickets, macros and triggers synced with Service Cloud — one support workflow across teams.
View productEvery integration type, covered.
Pre-built connector or custom API build, point-to-point or middleware-orchestrated — we pick the right integration pattern for your stack, then deliver it end-to-end.
Pre-built connectors — ADL Connect
Our fastest path to production: Salesforce-native managed packages with real-time, bi-directional sync. Install from AppExchange, map fields, go live the same day.
API integrations — REST & SOAP
Secure, scalable point-to-point integrations built on Salesforce APIs — authenticated with OAuth 2.0 or JWT, resilient to limits, and monitored in production.
Middleware & iPaaS orchestration
For enterprise-grade transformations and multi-system orchestration, we design and implement flows on the middleware platform you already license.
ERP & finance systems
Quote-to-cash without re-keying: orders, invoices, inventory and account balances flowing between your ERP and Salesforce on schedule or in real time.
Marketing & communication platforms
Campaigns, journeys and lead scores connected to the pipeline they generate — so marketing and sales finally read from the same funnel.
E-commerce & payment gateways
Store orders, customers and payment events synced into Salesforce for a complete revenue picture — refunds and disputes included.
Data migration & synchronization
Historical data moved once, cleanly — deduplicated, transformed and validated — then kept consistent with scheduled or event-driven delta sync.
Custom integration development
When nothing off-the-shelf fits, we build it: Apex services, Lightning components, External Services and bespoke connectors — documented and handed over.
How your data flows.
Whichever pattern fits — native connector, direct API or middleware — every integration follows the same principle: secure, bi-directional flow with Salesforce as the single source of truth.
- Real-time, bi-directional record sync
- No-code field mapping & transforms
- OAuth 2.0 · encrypted credentials · audit trail
Records, comments, attachments and status changes flow both ways, in seconds — with conflict resolution, retries and a full audit trail handled for you.
From audit to always-on, in four steps.
Whether it's a one-hour connector install or a multi-system enterprise rollout, every engagement follows the same proven path.
Map your systems & goals
We audit your stack, data volumes and team workflows, then define what "in sync" means for your business — objects, fields, directions and SLAs.
Pick the right pattern
Pre-built ADL Connect connector, direct REST/SOAP API, or middleware orchestration — we recommend the simplest architecture that meets your scale and security needs.
Build, map & test
Configuration and development in a sandbox first: field mappings, transforms, error handling and load testing — signed off by your team before launch.
Launch & keep it running
Go-live with monitoring, alerting and a real support channel. We tune, upgrade and extend the integration as your stack evolves.
One partner for every Salesforce integration.
Product and services under one roof: the team that builds ADL Connect is the team that architects your custom integrations. No handoffs between vendors, no gaps in accountability — one partner who owns the outcome from first workshop to steady-state support.
Your data never leaves your own systems.
However many systems you connect, the integration runs inside tenants you already own. We operate no servers, no middleware and no database of our own — so there is no ADL-hosted copy of your data, and no sub-processors touching it.
No ADL servers or middleware
We run no compute, database, queue or relay that touches your records. There is no ADL-hosted copy of your data — and nothing on our side to breach.
Zero sub-processors
Because nothing leaves your own tenants, there is no third party in the processing chain for us to disclose. The list is a nil return — and we will confirm it in writing.
Salesforce security review passed
Our AppExchange managed package clears Salesforce’s mandatory code-level audit — static analysis, dynamic testing and manual review — and is re-reviewed on their cycle.
Your controls still apply
Permissions, sharing rules, MFA, IP ranges, encryption and audit logging all keep working exactly as they do today. The connector inherits your security model.
Full data-processing policy, residency, sub-processor list, DPA position and marketplace review status — written for security and procurement reviews.
Read the full trust & security pageThe short answers before you book a call.
Should we use a pre-built connector or build a custom integration?
Do we need middleware like MuleSoft?
How long does a typical Salesforce integration take?
How do you keep integrations secure?
Can you migrate our historical data first?
What happens after go-live?
Connect Salesforce to everything you run.
Tell us what's in your stack — we'll map the fastest route to a fully synced Salesforce, and you'll know the plan before you spend a dollar.
Further reading: Salesforce AppExchange.