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FAQ

Clear Answers to Help You

Install ADL Connect from the Salesforce AppExchange and follow the setup guides, or use the form on this page to book a demo. We will walk through the connector you need using scenarios from your own workflow.

ADL Connect is a managed package that runs inside your own Salesforce org. There is no external middleware and no ADL-hosted copy of your data – it flows directly between Salesforce and the connected platform using OAuth 2.0 and encrypted credentials. See our Trust & Security page for details.

A typical install is under an hour: install from AppExchange, connect your platform, map your fields and start syncing. For complex custom-object mappings or an enterprise security review, allow 1–2 days with our onboarding team.

Yes. You can map and sync any standard or custom Salesforce object and field – cases, opportunities, custom objects, picklists, dates and lookups – using the drag-and-drop mapping screen. Sync rules let you control exactly which records go to each tool.

Often, yes. Teams regularly move to ADL Connect from custom Apex or middleware-based integrations. The first step is a short review of what exists today, so we can show how your current objects and fields would map before recommending anything.