We're the integration company for Salesforce.
ADL Solution is a Salesforce integration company and AppExchange partner. We build ADL Connect, a native Salesforce app that keeps Salesforce in real-time sync with Jira, Azure DevOps, ServiceNow, Xurrent and Zendesk, and we provide Salesforce integration services, administration and custom development.
+ ADL Connect
Our story: a Salesforce integration company since 2018.
Founded on 1 August 2018 in Chennai and now working across India, the UK and the USA, ADL Solution began as a team of certified Salesforce engineers solving the same problem over and over for our customers: Salesforce was rarely talking to the rest of the stack.
Support tickets lived in Zendesk. Engineering worked in Jira and Azure DevOps. IT ran on ServiceNow and Xurrent. Teams burned hours copying data between them by hand.
So we decided to solve it for good and turned our services expertise into a product. Today ADL Solution is a product-led company built around ADL Connect, backed by 15+ Salesforce certifications and years in the field.
ADL Connect, the sync engine for Salesforce.
One native AppExchange app that turns Salesforce into the connected hub of your business. Install it, map your fields, and let records flow both ways, automatically, in real time.
Salesforce integration means connecting Salesforce with the other systems your teams use, so records stay in sync without manual re-entry. Without it, support, engineering and IT work from different versions of the same customer issue.
Real-time, two-way sync
Keep Salesforce, Jira, Azure DevOps, ServiceNow, Xurrent and Zendesk synchronized in real time. Create, update and comment from either system without manual data entry.
Native and secure
Built as a native Salesforce AppExchange integration with enterprise-grade security, encryption, field-level access control and audit-ready synchronization.
Configure, don't code
Set up Salesforce integrations using point-and-click field mapping, filters and automation rules. No custom coding or third-party middleware required.
If your team uses it, we want to connect it.
We started with the tools that matter most to Salesforce teams, and we're not stopping. Every integration below is a promise: to keep expanding until every system your business runs on speaks fluently with Salesforce.
On the roadmap and requested by customers
Building toward one connected Salesforce, one integration at a time.
Making Salesforce the connected hub of every business.
We build Salesforce integration solutions that connect Jira, Azure DevOps, ServiceNow, Xurrent and Zendesk with Salesforce, eliminating data silos and reducing manual work.
Every tool, speaking fluently with Salesforce.
We envision a world where Salesforce AppExchange integrations are deployed in minutes, with secure, scalable, real-time synchronization across every team and system.
Why teams choose ADL Solution as their Salesforce integration partner
Built by Salesforce engineers, for Salesforce teams. We're not a marketplace reselling someone else's connector. ADL Connect is our own product, designed, built and supported by people who understand the platform inside out.
Platform-native by design
Built directly on Salesforce AppExchange with enterprise security, encryption and audit-ready logging.
15+ certifications behind it
Developed by certified Salesforce professionals holding Administrator, Platform Developer and architect-track credentials, with real-world integration and implementation experience.
Reliable, real-time engineering
Bi-directional synchronization, conflict handling, retries and monitoring designed for production environments.
A customer-driven roadmap
We build the Salesforce integrations customers need: connecting Jira, Azure DevOps, ServiceNow, Xurrent, Zendesk and more.
The people behind ADL Connect
Real engineers, real certifications. The people who design and build ADL Connect are the same people who answer your support requests.
Farana Gowskhan
Leads ADL Solution since its founding in Chennai in 2018, turning a Salesforce services team into a product company.
Certified Salesforce engineers
Administrator, Platform Developer and architect-track credentials across the team that builds, ships and supports every connector.
Join the team
We cover exam costs and study time for Salesforce certifications, and engineers own whole features and customer relationships early.
See open rolesWhat ADL Solution does
ADL Solution provides Salesforce integration services, managed services, administration, custom development, AppExchange app development and end-to-end implementation, alongside our own product, ADL Connect.
Trusted by teams like yours
Companies across software, healthcare, finance and travel run ADL Connect in production, and they say so publicly on the Salesforce AppExchange.
Our company evaluated a number of vendors to establish a connection between Salesforce and Azure, and going with ADL Connect was the clear choice. They responded promptly to our demo request, answered a number of questions from representatives across our business, and continued to provide excellent support as we tested, and ultimately purchased, this tool.
Using this app for both ADO and JIRA integration. Configuring the connector is very easy and quick. Even if there are some obstacles or issues support is always helpful and provide help within hours! Nothing more to be added here - this can be setup within a day and gives you amazing functionalities.
About ADL Solution: common questions
Where are you based and who do you work with?
We are a Salesforce-focused product and services company with customers across Europe, North America and Asia-Pacific. Our clients range from fast-growing software companies to established enterprises running mission-critical support and delivery processes on Salesforce.
What is a Salesforce integration company?
A Salesforce integration company connects Salesforce with other business systems so data stays in sync without manual entry. ADL Solution does this with ADL Connect, a native AppExchange app, and with custom integration services.
What Salesforce services does ADL Solution offer?
Salesforce integrations, managed services, administration, custom development, AppExchange app development and end-to-end implementation.
Is ADL Solution a Salesforce AppExchange partner?
Yes. ADL Solution is a partner of the Salesforce AppExchange and also lists on the Atlassian Marketplace and the Microsoft Azure DevOps Marketplace.
What makes ADL Connect different from other connectors?
It runs natively inside Salesforce with no middleware to license or maintain, syncs in both directions in real time, and is configured rather than coded. That means an administrator can change an integration without a developer.
How do you support customers after they buy?
Every customer gets direct access to the people who build the product. Support requests are answered by engineers who know the codebase, and customer feedback drives the roadmap.
Who should I ask about partnership or press enquiries?
Write to the team through the contact page and say what your enquiry is about. Questions about partnerships, the AppExchange listing or anything else reach a person who can answer, not a queue.
Let's connect your stack to Salesforce.
Tell us which tools your teams live in. We'll show you ADL Connect in action, and if we don't support it yet, it goes straight onto our roadmap.