About ADL Solution: 10+ Years of Trusted Salesforce Work
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About Us — ADL Solution

We're the integration company for Salesforce.

About ADL Solution: we build ADL Connect, a native Salesforce AppExchange integration platform that keeps Salesforce in real-time sync with Jira, Azure DevOps, ServiceNow, Xurrent, and Zendesk. We help teams eliminate data silos, reduce manual work, and improve collaboration with secure, scalable Salesforce integration solutions.

Salesforce AppExchange Real-time bi-directional sync Est. 2018 · Chennai · UK · USA
Salesforce
+ ADL Connect
Jira
ADO
ServiceNow
Zendesk
Xurrent
Our story

About us: from Salesforce experts to a product company.

Founded on 1 August 2018 in Chennai and now working across India, the UK and the USA, ADL Solution began as a team of certified Salesforce engineers solving the same problem over and over for our customers: Salesforce was rarely talking to the rest of the stack.

Support tickets lived in Zendesk. Engineering worked in Jira and Azure DevOps. IT ran on ServiceNow and Xurrent. Teams burned hours copying data between them by hand.

So we decided to solve it for good — and turned our services expertise into a product. Today ADL Solution is a product-led company built around ADL Connect, backed by 15+ Salesforce certifications and years in the field.

2018
Founded in Chennai, India
15+
Salesforce certifications
3
Regions — India · UK · USA
1 goal
Connect everything to Salesforce
What we build

ADL Connect — the sync engine for Salesforce.

One native AppExchange app that turns Salesforce into the connected hub of your business. Install it, map your fields, and let records flow both ways — automatically, in real time.

Real-time, two-way sync

Keep Salesforce, Jira, Azure DevOps, ServiceNow, and Zendesk synchronized in real time. Create, update, and comment from either system without manual data entry.

Native & secure

Built as a native Salesforce AppExchange integration with enterprise-grade security, encryption, field-level access control, and audit-ready synchronization.

Configure, don't code

Set up Salesforce integrations using point-and-click field mapping, filters, and automation rules—no custom coding or third-party middleware required.

Connect everything

If your team uses it, we want to connect it.

We started with the tools that matter most to Salesforce teams — and we're not stopping. Every integration below is a promise: to keep expanding until every system your business runs on speaks fluently with Salesforce.

On the roadmap & requested by customers

Building toward one connected Salesforce — one integration at a time.

GitHub GitLab Slack monday.com Asana PagerDuty Freshservice Trello Microsoft Teams Linear
Our Mission

Making Salesforce the connected hub of every business.

We build Salesforce integration solutions that connect Jira, Azure DevOps, ServiceNow, Xurrent, and Zendesk in real time eliminating data silos and reducing manual work.

Our Vision

Every tool, speaking fluently with Salesforce.

We envision a world where Salesforce AppExchange integrations can be deployed in minutes, with secure, scalable, and real-time synchronization across every team and system.

Why teams choose ADL

Built by Salesforce engineers, for Salesforce teams.

We're not a marketplace reselling someone else's connector. ADL Connect is our own product — designed, built and supported by the people who understand the platform inside out.

Platform-native by design

Built directly on Salesforce AppExchange with enterprise security, encryption, and audit-ready integration.

15+ certifications behind it

Developed by certified Salesforce professionals with real-world integration and implementation experience.

Reliable, real-time engineering

Bi-directional synchronization, conflict handling, retries, and monitoring designed for production environments.

A customer-driven roadmap

We build the Salesforce integrations customers need—connecting Jira, Azure DevOps, ServiceNow, Xurrent, Zendesk, and more.

Trusted by teams worldwide
2018
Building since
15+
Salesforce certifications
5+
Integrations live & growing
3
Continents served

Let's connect your stack to Salesforce.

Tell us which tools your teams live in. We'll show you ADL Connect in action — and if we don't support it yet, it goes straight onto our roadmap.

More About ADL Solution

About our locations: where are you based and who do you work with?

We are a Salesforce-focused product and services company working with customers across Europe, North America and Asia-Pacific. Our clients range from fast-growing software companies to established enterprises running mission-critical support and delivery processes on Salesforce.

What makes ADL Connect different from other connectors?

It runs natively inside Salesforce with no middleware to license or maintain, syncs in both directions in real time, and is configured rather than coded. That means a working integration in hours, and changes that an administrator can make without a development cycle.

How do you support customers after they buy?

Every customer gets direct access to the people who build the product. Support requests are answered by engineers who know the codebase, and customer feedback drives the roadmap - most of our connector features started as a specific request from someone using it in production.

About ADL Solution: common questions

What should I know about the company before talking to you?

About the essentials: we are a Salesforce product and services company founded in 2018, working with customers across Europe, North America and Asia-Pacific. Our own product, ADL Connect, is a native AppExchange application, and the same engineers who build it also deliver customer projects.

Who should I ask about partnership or press enquiries?

Write to the team through the contact page and say what your enquiry is about. Questions about partnerships, the AppExchange listing, or anything else about how we work reach a person who can answer rather than a queue.