Salesforce Azure DevOps Integration | ADL Connect
ADL Connect · for Azure DevOps

Sync Salesforce with Azure DevOps
— natively, bi‑directionally,
in seconds

ADL Connect is a Salesforce Azure DevOps integration that bridges Salesforce CRM and Azure DevOps work items with bi-directional sync of bugs, features, tasks, sprints, and pipelines — all from one Salesforce-native AppExchange app. No middleware. No cron jobs. No tab-switching.

Salesforce-Native Real-time sync Free tier available
100%
Native AppExchange
2s
Avg sync latency
5+
Integrations in one app
ADL ConnectLive Sync Engine
Live
Salesforce
org.salesforce.com
ADL Sync
Azure DevOps
dev.azure.com
SalesforceAzure DevOps
Case.SubjectWorkItem.Title
Case.DescriptionWorkItem.Body
Case.OwnerWorkItem.AssignedTo
Case.StatusWorkItem.State
Case.PriorityWorkItem.Severity
329 records synced last 1.4s ago
Features

Everything Salesforce & Azure DevOps teams need in one place

Four core capabilities every connector deserves — shipped from day one, maintained by the team that built them.

Bi-directional Sync

Salesforce updates push to Azure DevOps; Azure DevOps updates flow back to the record — with full audit history.

No-Code Field Mapping

Drag-and-drop mapping for standard and custom fields, including picklists and lookup relationships.

Real-time Sync

Secure-inbound delivery hits records in seconds — not on a 15-minute cron job.

Native Security

Runs inside Salesforce trust boundary. Named credentials, FLS, encryption and audit logs out of the box.

Overview

One Salesforce Azure DevOps integration that bridges every workflow

ADL Connect installs from AppExchange in minutes and runs entirely inside your Salesforce org. No external middleware, no hosting, no IT ticket. Map any Salesforce object to any Azure DevOps record, sync comments, attachments and field changes in real time, and keep both sides honest with a full audit trail.

Bi-directional sync
Updates flow both ways, every field tracked
No-code field mapping
Drag-and-drop standard & custom fields
Real-time updates
Secure inbound delivery in seconds
Enterprise security
Lightning Data Service & named credentials
Solution Architecture

Built on Salesforce. Connected to Azure DevOps.

Native on the Salesforce side — ADL Connect runs as a managed package, with a hardened API bridge to the Microsoft Azure DevOps.

Salesforce
ADL Connect
Azure DevOps

Salesforce Cloud

Native managed package
Objects & Records
  • Standard objects: Cases, Accounts, Opportunities
  • Custom objects & record types
  • Files & attachments included
CaseAccountOpportunityCustom
Automation & Validation
  • FLS, profile & permission honor
  • Salesforce Flows & Apex triggers
  • Sync by record type, field, or custom event
Salesforce Azure DevOps integration — Salesforce CRM linked with Azure DevOps by ADL Connect
ADL Connect bridge
REST API
Secure near real‑time sync

Microsoft Azure DevOps

Cloud or Server
Azure DevOps Records
  • All standard record types & statuses
  • Custom records, fields & types
  • Relationships, hierarchies & links
BugUser StoryTaskFeatureEpic
Attachments, Comments & Links
  • All file types incl. images, PDFs, ZIP
  • Rich comments & notes (HTML preserved)
  • Record links, relationships, dependencies
What syncs

Every Azure DevOps object. Mapped, synced, audited.

From records to attachments to comments — ADL Connect handles the data Salesforce and Azure DevOps teams actually care about.

Records

Bugs, Features, User Stories, Tasks, Test Cases & custom work item types — bi-directional in real time.
BugUser StoryTaskFeatureEpic

Attachments

Images, PDFs, ZIPs, docs — full payload sync with size-aware streaming.
ImagePDFZIPOffice

Comments & Notes

Rich-text bridging, @mentions, edit history — both internal notes and public comments.
HTML@mentionsMarkdown

Links & Search

Record links, dependencies, hierarchies, ID lookup, tags & keyword search.
LinksTagsSearchIDs
How it works

Live in minutes, not months

Install, connect, map. Three steps to a live Salesforce–Azure DevOps bridge running entirely inside your org.

1

Install from AppExchange

One-click managed package install. No external middleware, no IT ticket, no hosting to maintain.

2

Connect & authenticate

Authorize Salesforce ↔ Azure DevOps via named credentials and a guided OAuth flow. Encrypted end-to-end.

3

Map & go live

Drag-and-drop field mapping, set sync rules, then watch records flow in real time. First sync in under 15 minutes.

Watch The Walkthrough

See it in action in 3 minutes

A short visual tour of the Azure DevOps connector — install, configure and sync, end to end.

Azure DevOps Connector · Walkthrough Live Demo 3:24
User Guide

Everything you need, beautifully explained

Setup walkthroughs, configuration recipes, and the answer to every “why?” — all in one searchable hub.

Azure DevOps Connector Docs

Built to teach, designed to guide

Every setting documented. Every flow explained. Every edge case covered — in clear, searchable docs.

Quick Setup
Field Mapping
Sync Patterns
Tips & FAQ
Open User Guide
Comparison

ADL Connect vs the other Salesforce–Azure DevOps connectors

Side-by-side with the most-installed listings. Same workflow, very different architecture.

Feature Other ConnectorsTypical iPaaS / middleware RecommendedADL ConnectSalesforce-native
InstallationHow you get started
One-click AppExchange
AppExchange NativeRuns inside Salesforce org
Free version availableTry without sales call
Sync latencyTime from change to record
Real-time (secs)
Bi-directionalTwo-way updates
No-code field mappingDrag & drop
Full UI
Custom object supportBeyond standard objects
Attachments syncFull payload
Comments / notes syncRich-text bridging
Multi-tool supportBeyond Azure DevOps
Jira + ADO + SN + Zendesk + Xurrent
Security modelData residency
Lightning Data Service
Setup timeTime-to-first-sync
Minutes
Pricing modelHow licensing scales
Flat + Free tier
Support modelWho you talk to
From the builders
14/14 categories where ADL Connect leads on architecture, latency, and total cost
Sources: based on publicly documented behavior of common Salesforce ↔ Azure DevOps integration tools.
Pricing

Plans built for progress

Start free. Upgrade as you grow — simple monthly price, billed annually.

Startup

Freemium

$0/ forever

Perfect for trials, pilots, and small teams getting their first sync live.

  • 1,000 callouts included free
  • Up to 5 users
  • Bronze support · business hours, Mon–Fri
  • Salesforce AppExchange install
Start free
Silver

Silver

$129*/ mo, billed annually

For growing teams that need more callouts and a few more seats.

  • 2,000 callouts included free
  • Up to 10 users
  • Silver support · 24h response, email & chat
  • Salesforce AppExchange install
Choose Silver
Best value

Enterprise

$199$49*/ mo, billed annually

1st year offer · renews at $199*/mo

For teams running mission-critical Azure DevOps workflows that need unlimited scale and white-glove support.

  • Unlimited callouts
  • Unlimited users
  • Gold support · 24×7 priority, <4h response
  • Dedicated account manager & quarterly health checks
Get Enterprise
Support Tiers

Full Bronze, Silver & Gold support comparison

What you actually get inside each plan's support tier.

Feature / Criteria Bronze Silver Recommended
Gold
AvailabilityBusiness hours (Mon–Fri)Extended hours (Mon–Sat)24×7 priority coverage
Response Time2–3 business daysWithin 24 hoursWithin 4–8 hours
Support ChannelEmail onlyEmail & chatEmail, chat & phone
Dedicated Account ManagerNot includedShared CSM poolAssigned account manager
Escalation PriorityStandard queueElevated queueTop priority
Configuration AssistanceSelf-service onlySetup guidance & templatesFull setup & integration assistance
Training & OnboardingSelf-paced documentationGroup training sessionsPersonalized 1:1 onboarding
System Health ChecksNot includedMonthly basic checkQuarterly performance & health review
Consultation / Best PracticesNot includedQuarterly office hoursProactive consultation

* Monthly price, billed annually. Enterprise intro pricing applies to the first year only, then renews at $199/mo. Need custom scale or SLAs? Talk to our team

Trusted by Companies Worldwide

Testimonials

What our Salesforce & Azure DevOps customers say

Real teams syncing Azure DevOps with Salesforce on ADL Connect — in their own words.

Sarah Orens
Sarah Orens

Seamless Integration, Excellent Support, and Exciting Features

ADL Connect has been a game-changer for our organization by seamlessly integrating our Salesforce instance with Azure DevOps. Our support teams use the tool to link their Salesforce cases to existing Azure DevOps Work Items, ensuring streamlined communication and better collaboration between teams. What’s particularly helpful is the ability to relate multiple cases to a single bug, which simplifies tracking and resolution processes. ADL Connect continues to exceed our expectations and has become an invaluable tool for bridging Salesforce and Azure DevOps. Highly recommend!

Alex Buffie
Alex Buffie

Excellent tool and support

Our company evaluated a number of vendors to establish a connection between Salesforce and Azure, and going with ADL Connect was the clear choice. They responded promptly to our demo request, answered a number of questions from representatives across our business, and continued to provide excellent support as we tested, and ultimately purchased, this tool. I highly recommend ADL Connect if you’re looking for a no-code integration tool.

Aaron Ethridge
Aaron Ethridge

Have used both for ADO and Jira, 10/10 experience

App works great, is easy to use. Support team is very helpful as is the setup video online. Has been a consistent integration and was great to try it out a few times via the free version, however for any meaningful quantity of tickets needing to sync between Salesforce and ADO/JIRA you’ll need to get the paid version for sure because of the limits of the free version. Regardless, anytime I’ve ran into a problem their support team was awesome and very responsive and knowledgable as well. Once set up correctly, runs great!

Jan Zaczek
Jan Żaczek

Easy to configure and helpful support

Using this app for both ADO and JIRA integration. Configuring the connector is very easy and quick. Even if there are some obstacles or issues support is always helpful and provide help within hours! Nothing more to be added here — this can be setup within a day and gives you amazing functionalities.

Nic Gulas
Nic Gulas

Easy Connection for ADO and SF

Once we got everything synced and built, we have not had any issues. Support was a great help to get us up and running and to ensure we had everything we needed. Their help along with the provided materials made syncing ADO with Salesforce a breeze.

FAQ

Answers to questions Azure DevOps teams ask

Is ADL Connect really Salesforce-native?
Yes. ADL Connect is a managed AppExchange package that runs entirely inside your Salesforce org. There is no external middleware, no separate hosting, and no third-party platform between you and the data. Connections use named credentials, Lightning Data Service, and standard FLS/permission sets.
How is sync triggered — polling or push?
ADL Connect uses secure-inbound notifications from Azure DevOps, so records hit your Salesforce org in seconds — not on a 5- or 15-minute cron cycle like middleware-based competitors. The connection is encrypted, signed, and audit-logged.
Can I map custom Salesforce objects to Azure DevOps?
Yes. Map any Salesforce object (Case, Account, Opportunity, custom) to any Azure DevOps record type using the no-code mapping UI. Field mapping supports standard, custom, picklist and lookup fields. Re-map without redeploying.
What about attachments and comments?
Both sync bi-directionally with full payload fidelity. Attachments (images, PDFs, ZIP, Office docs) stream with size-aware chunking. Comments bridge rich-text formats, preserving @mentions and edit history.
Is there a free trial or free version?
Yes — both. Start with the free tier for basic visibility, or grab the full AppExchange package for a 14-day full-feature trial. No credit card required.
What support comes with the paid plan?
Every paid plan includes direct support from the team that built the app — no tier-1 ticket queue, no reseller hand-offs.
Does it support both Azure DevOps Services (cloud) and Server (on-prem)?
Yes. ADL Connect's Azure DevOps connector supports Azure DevOps Services (cloud) and Azure DevOps Server (on-premises). Choose your hosting model in the connection setup — sync works identically across both.
Can I sync sprints and iterations?
Yes — sprints, iterations, area paths and fix versions are all part of the field-mapping UI. You can mirror Salesforce roadmaps onto ADO iterations, or vice versa.
Get Started

Let’s Build Something Great

Our Salesforce + Azure DevOps certified team gets you live faster — from AppExchange install, to backlog mapping, to deployment — tailored to how your engineering and CRM teams actually work.

Ready to bridge Salesforce and Azure DevOps?

Install in minutes, sync your first record under 15. Free tier or full AppExchange package — you choose.

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