# ADL Solution

> Official Partner of the Salesforce AppExchange


## Posts

- [10 Reasons to Connect Salesforce with Jira in 2026](https://adlsolution.com/10-reasons-to-connect-salesforce-with-jira-in-2025/): In 2026, teams need faster processes, clearer communication, and seamless workflow automation. As businesses continue to rely on both Salesforce and Jira for managing customer relationships in these two platforms has become more valuable than ever.
- [Why ADL connect is best  Jira connector in market](https://adlsolution.com/why-adl-connect-is-best-salesforce-jira-connector/): For many organizations, Jira is the backbone of engineering and delivery, while Salesforce serves as the system of record for customers, sales, and support. The challenge is not the lack of tools, but the lack of alignment between them.
- [Why ADL Connect is best azure devops connector in market](https://adlsolution.com/why-adl-connect-is-best-azure-devops-connector/): Salesforce is widely adopted as the system of record for sales, service, and customer engagement, while Azure DevOps powers planning, development, and delivery for engineering teams. This is where ADL Connect stands out as the enterprise-ready Azure DevOps connector.
- [Complete Customer & Project Visibility with ADL Connect on Salesforce](https://adlsolution.com/adl-connect-end-to-end-project-life-cycle/): When customer data lives in Salesforce and project execution happens in tools like Jira or Azure DevOps, visibility across the full lifecycle often breaks down and ADL Connect addresses this gap.
- [Common Challenges in Salesforce–Azure DevOps Integrations](https://adlsolution.com/salesforce-azure-devops-challenges/): Most common issues in Salesforce–Azure DevOps integrations is the reliance on manual data entry. Business users often create records in Salesforce and then re-enter the same information into Azure DevOps work items.
- [How ADL Connect Unifies Salesforce with Jira and Azure DevOps](https://adlsolution.com/integrate-salesforce-with-adl-connect/): ADL Connect is designed to solve this exact problem by creating a unified, real-time bridge between Salesforce, Jira, and Azure DevOps, enabling true IT–business collaboration without forcing teams to abandon their preferred tools.

## Pages

- [ServiceNow Knowledge Base](https://adlsolution.com/servicenow-guide/): Home/ ServiceNow/ Knowledge Base ADL Connect · Documentation Supported from ADL Connect version 8.2 ServiceNow Knowledge Base Step-by-step guides for installing, configuring, and using ADL Connect — the bidirectional Salesforce ↔ ServiceNow integration. ServiceNowSalesforce Topics 12 topics Getting Started Introduction to ADL Connect Installation and Connection Setup Save the Instance's Password for ServiceNow AccountSetup OAuth2.0 Configuration Configure Project Mapping Configuring Field Mappings Inbound Rules and Site Configuration Configuring Case Page Layout Working with Incidents Creating ServiceNow Incidents from Salesforce Creating ServiceNow Comments In Salesforce Creating ServiceNow Attachments In Salesforce Help Frequently Asked Questions (FAQ) No topics match your search. Guide […]
- [Jira Knowledge Base](https://adlsolution.com/jira-guide/): Home/ Jira/ Knowledge Base ADL Connect · Documentation Jira Knowledge Base Step-by-step guides for installing, configuring, and using ADL Connect — covering both the Salesforce→Jira and Jira→Salesforce connectors. JiraSalesforce Topics 2 guides Salesforce → Jira · AppExchange Overview Installation and Connection Setup Generate an API Token for Jira Account Configure Project Mapping Configuring Field Mappings Inbound Rules and Site Configuration Configuring Case Page Layout Creating Jira Issues from Salesforce Creating Jira Attachments In Salesforce Search and Link Existing Jira Issues Frequently Asked Questions (FAQ) Jira → Salesforce · MarketPlace Overview Installation and Connection Setup Creating the Salesforce External Client App […]
- [Salesforce – ServiceNow Connector | ADL Connect](https://adlsolution.com/salesforce-sn-connector/): ADL Connect · for ServiceNow Sync Salesforce with ServiceNow— natively, bi‑directionally,in seconds ADL Connect is a Salesforce ServiceNow integration that bridges Salesforce CRM and ServiceNow ITSM with bi-directional sync of incidents, changes, problems, requests and CMDB records — entirely inside your Salesforce trust boundary. No middleware. No cron jobs. No tab-switching. Get on AppExchange Book a Demo Salesforce-Native Real-time sync Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync ServiceNow service-now.com Salesforce↔ServiceNow Case.Subject→Incident.ShortDesc Case.Description→Incident.Description Case.Owner↔Incident.AssignedTo Case.Status↔Incident.State Case.Priority↔Incident.Priority 329 incidents synced • last 1.4s ago Features Everything Salesforce & […]
- [Salesforce – Zendesk Connector | ADL Connect](https://adlsolution.com/zendesk/): ADL Connect · for Zendesk Sync Salesforce with Zendesk— natively, bi‑directionally,in seconds ADL Connect is a Salesforce Zendesk connector that bridges Salesforce CRM and Zendesk Support with bi-directional sync of tickets, conversations, users and organizations — letting sales and support teams work the same record from either side. No middleware. No cron jobs. No tab-switching. Get on AppExchange Book a Demo Salesforce-Native Real-time sync Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync Zendesk zendesk.com Salesforce↔Zendesk Case.Subject→Ticket.Subject Case.Description→Ticket.Description Case.Owner↔Ticket.Assignee Case.Status↔Ticket.Status Case.Priority↔Ticket.Priority 329 tickets synced • last 1.4s ago […]
- [Salesforce – Xurrent Connector | ADL Connect](https://adlsolution.com/xurrent/): ADL Connect · for Xurrent (4me) Sync Salesforce with Xurrent— natively, bi‑directionally,in seconds ADL Connect is a Salesforce Xurrent connector that bridges Salesforce CRM and Xurrent ESM (formerly 4me) with bi-directional sync of requests, incidents, problems, changes and service instances — managed entirely from your Salesforce org. No middleware. No cron jobs. No tab-switching. Get on AppExchange Book a Demo Salesforce-Native Real-time sync Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync Xurrent xurrent.com Salesforce↔Xurrent Case.Subject→Request.Subject Case.Description→Request.Note Case.Owner↔Request.Member Case.Status↔Request.Status Case.Priority↔Request.Urgency 329 requests synced • last 1.4s ago Features […]
- [Salesforce – Jira Connector | ADL Connect](https://adlsolution.com/salesforce-jira-connector/): ADL Connect · for Jira Sync Salesforce with Jira— natively, bi‑directionally,in seconds ADL Connect is the native Salesforce Jira integration on AppExchange that bridges your CRM and Jira workitems. Sales, support and engineering finally work off the same record — with secure-inbound updates, custom field mapping, and full attachment/comment sync. No middleware. No cron jobs. No tab-switching. Get on AppExchange View on Atlassian Marketplace Salesforce-Native Atlassian Listed Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync Jira atlassian.com Salesforce↔Jira Case.Subject→Issue.Summary Case.Description→Issue.Description Case.Owner↔Issue.Assignee Case.Status↔Issue.Status Case.Priority↔Issue.Priority 329 issues synced • […]
- [ServiceNow](https://adlsolution.com/servicenow/): ADL Connect · for ServiceNow Sync Salesforce with ServiceNow— natively, bi‑directionally,in seconds Bridges Salesforce CRM and ServiceNow ITSM with bi-directional sync of incidents, changes, problems, requests and CMDB records — entirely inside your Salesforce trust boundary. No middleware. No cron jobs. No tab-switching. Get on AppExchange Book a Demo Salesforce-Native Real-time sync Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync ServiceNow service-now.com Salesforce↔ServiceNow Case.Subject→Incident.ShortDesc Case.Description→Incident.Description Case.Owner↔Incident.AssignedTo Case.Status↔Incident.State Case.Priority↔Incident.Priority 329 incidents synced • last 1.4s ago Features Everything Salesforce & ServiceNow teams need in one place Four core […]
- [Azure DevOps Knowledge Base](https://adlsolution.com/azure-devops-guide/): Home/ Azure DevOps/ Knowledge Base ADL Connect · Documentation Azure DevOps Knowledge Base Step-by-step guides for installing, configuring, and using ADL Connect — the bidirectional Salesforce ↔ Azure DevOps integration. Azure DevOpsSalesforce Topics 13 topics Getting Started Introduction to ADL Connect Installation and Connection Setup Generate an Azure DevOps API Token Configuration Configure Project Mapping Configuring Field Level Mappings Setting Up Inbound Rules Configuring Case Page Layout Working with Work Items Creating Work item from Salesforce Managing Comments from Salesforce Managing Attachments from Salesforce Search and Link Existing Work Item Maintenance & Upgrades Migration & Upgrade Help Frequently Asked Questions […]
- [Careers](https://adlsolution.com/careers/): Home Careers Opening Positions No. of Positions : Job Experience : Jira Administration & Workflow Configuration User Management & Permission Schemes Project Automation Rules Jira–Confluence Integration REST API & Scripting (Groovy, PowerShell) Apply Now No. of Positions : Job Experience : Jira Administration & Workflow Configuration User Management & Permission Schemes Project Automation Rules Jira–Confluence Integration REST API & Scripting (Groovy, PowerShell) Apply Now No. of Positions : Job Experience : Azure Pipelines (CI/CD) YAML Build & Release Management Git Repositories & Branch Policies Infrastructure as Code (ARM / Bicep / Terraform) Apply Now No. of Positions : Job Experience […]
- [Testimonials](https://adlsolution.com/testimonials/): Home Testimonials What Our Clients Say
- [App Exchange Development](https://adlsolution.com/app-exchange-development/): AppExchange Development Home App Exchange Development More Values Custom Features Gain a Competitive Edge App Monetization Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Build, publish, and scale AppExchange applications with expert Salesforce development and productization services. From ideation and packaging to security review and listing, we help you create market-ready AppExchange apps that deliver measurable business value. Why Choose Our AppExchange Development Services? Developing an AppExchange product requires deep Salesforce platform knowledge, packaging expertise, security compliance, and experience with the AppExchange listing process. ADL Solution offers […]
- [Thank You](https://adlsolution.com/thank-you/): Thank You Form Successfully Submitted Thank you for your message. Our team will be in touch soon. Go to Home
- [Contact](https://adlsolution.com/contact/): Home Contact Contact Form Fill out the form below for general enquiries, and our team will get in touch with you. Name * Email * Company Name * Message * Submit Book an Appointment Book your appointment by filling out the form below. Our team will confirm your slot shortly. Name * Email * Company Name * Service * — Select Service —Azure DevOps DemoJira DemoServicenow DemoXurrent DemoZendesk DemoSalesforce Consulting Appointment Date * Appointment details: Please, select the service first. Please, select the provider first. Please set service field for current calendar Sorry. You have the max number of appointments. […]
- [Privacy Policy](https://adlsolution.com/privacy-policy/): Home Privacy Policy Privacy Policy 1. Introduction This privacy policy describes how ADL Solution (“we”, “us”, “our” or “ADL Solution”) collects and processes your personal data in relation to your use of our website https://www.adlsolution.com (“Website“). ADL Solution respects your privacy and is committed to protecting your personal data in accordance with the applicable INDIAN data protection legislation (including the General Data Protection Regulation (“GDPR”). Please read this privacy policy carefully. It describes not only your rights, but also the way in which you can exercise them. By using our Website, sharing your personal data with us via the Website, […]
- [Terms of Service](https://adlsolution.com/terms-of-service/): Home Terms of Service Terms of Service Definitions 1.1 All definitions used in the Agreement are specified in Annex A. Agreement and Scope 2.1 These Terms, together with any accepted Order between You and Us, comprise the Agreement between You and Us. The Agreement governs Your Use of the Software and Support Services. 2.2 We shall make the Software available to You as a Subscription in accordance with the applicable Order. The Subscription Fees cover the use of the Software (in accordance with the license granted herein) and the provision of Support Services, as further described in the Agreement. These […]
- [Salesforce Managed Services](https://adlsolution.com/salesforce-managed-services/): Salesforce Managed Services Home Salesforce Managed Services More Values Business-First Focus Expertise on Demand Proactive by Design Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Maximize the value of your Salesforce investment with continuous support, optimization, and administration. Our Salesforce Managed Services provide end-to-end care ensuring your CRM stays secure, efficient, scalable, and aligned with evolving business needs. Transform Your Salesforce into a High-Performance Engine Salesforce is not a “set it and forget it” platform. It requires constant maintenance, enhancements, monitoring, and updates. Our Salesforce Managed Services […]
- [Products](https://adlsolution.com/products/): Products · Salesforce-Native Connectors One platform. Five connectors.Every team aligned with Salesforce. ADL Connect bridges Salesforce with Jira, Azure DevOps, ServiceNow, Xurrent and Zendesk — in real time, bi-directionally, and fully inside Salesforce. No middleware, no batch jobs, no broken silos. Browse products Book a demo 5.0 on AppExchange Security-reviewed 200+ orgs worldwide ADL Connect Sync Engine Jira Azure DevOps ServiceNow Xurrent Zendesk Built on Salesforce · Trusted by 200+ orgs Salesforce Jira Azure DevOps ServiceNow Xurrent Zendesk The product family Five connectors. One Salesforce experience. Every ADL Connect product is a 100% Salesforce-native managed package — security-reviewed, drag-and-drop configurable, […]
- [Salesforce Administration Services](https://adlsolution.com/salesforce-administration-services/): Salesforce Administration Services Home Salesforce Administration Services More Values Free Platform Assessment Ongoing support Platform monitoring Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Empower your business with reliable, scalable, and secure Salesforce administration. We manage your Salesforce environment end-to-end ensuring smooth operations, high performance, clean data, and seamless workflows. Why Choose Our Salesforce Administration Services? Managing Salesforce is not just about daily tasks it requires strategic oversight, continuous optimization, and strict data governance. Our certified administrators help organizations maintain a healthy, secure, and fully optimized Salesforce […]
- [Salesforce Custom Development Services](https://adlsolution.com/salesforce-custom-development-services/): Salesforce Custom Development Services Home Salesforce Custom Development Services More Project Salesforce Cloud Expertise Scalable & Future-Ready Solutions Ongoing Support & Enhancement Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Build powerful, scalable, and custom Salesforce solutions tailored to your unique business needs. From Lightning components to custom integrations and automated workflows, we transform your Salesforce environment into a high-performance engine that accelerates growth. Transform Your Business with Custom Salesforce Development Every organization operates differently  which is why out-of-the-box Salesforce features may not be enough. Our Salesforce […]
- [Salesforce Integrations](https://adlsolution.com/salesforce-integrations/): Salesforce Integrations Home Salesforce Integrations More Values Proven Expertise Tailored Solutions Reliable Support Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Connect Salesforce with your business systems to create a seamless, unified, and intelligent workflow. We help organizations integrate Salesforce with ERPs, billing tools, marketing platforms, custom applications, and third-party systems to streamline operations and improve decision-making. Why Integrate with Salesforce? Break Down Data Silos Centralize your data for a unified, real-time view across all platforms — enabling smarter decisions and seamless operations. Improve Data Quality Minimize […]
- [Jira](https://adlsolution.com/jira/): ADL Connect · for Jira Sync Salesforce with Jira— natively, bi‑directionally,in seconds ADL Connect is the Salesforce-native AppExchange app that bridges your CRM and Jira workitems. Sales, support and engineering finally work off the same record — with secure-inbound updates, custom field mapping, and full attachment/comment sync. No middleware. No cron jobs. No tab-switching. Get on AppExchange View on Atlassian Marketplace Salesforce-Native Atlassian Listed Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync Jira atlassian.com Salesforce↔Jira Case.Subject→Issue.Summary Case.Description→Issue.Description Case.Owner↔Issue.Assignee Case.Status↔Issue.Status Case.Priority↔Issue.Priority 329 issues synced • last 1.4s ago […]
- [End-to-End Salesforce Implementation Services](https://adlsolution.com/end-to-end-salesforce-implementation-services/): End-to-End Salesforce Implementation Services Home End-to-End Salesforce Implementation Services More Values Free Platform Assessment Ongoing support Platform monitoring Have questions? Schedule a free consultation, we’ll help you understand the best options for your needs. Book a Consultation Official Partner Implementing Salesforce requires deep functional understanding, technical expertise, and a structured approach to ensure adoption and long-term success. Our certified Salesforce consultants work closely with your team to design, configure, and deploy a CRM that enhances productivity, improves customer experiences, and supports business scalability. Whether you are adopting Salesforce for the first time or upgrading an existing system, we provide an […]
- [Azure Devops](https://adlsolution.com/azure-devops/): ADL Connect · for Azure DevOps Sync Salesforce with Azure DevOps— natively, bi‑directionally,in seconds Bridges Salesforce CRM and Azure DevOps work items with bi-directional sync of bugs, features, tasks, sprints, and pipelines — all from one Salesforce-native AppExchange app. No middleware. No cron jobs. No tab-switching. Get on AppExchange Get the Free Extension Book a Demo Salesforce-Native Real-time sync Free tier available 100%Native AppExchange 2sAvg sync latency 5+Integrations in one app ADL ConnectLive Sync Engine Live Salesforce org.salesforce.com ADL Sync Azure DevOps dev.azure.com Salesforce↔Azure DevOps Case.Subject→WorkItem.Title Case.Description→WorkItem.Body Case.Owner↔WorkItem.AssignedTo Case.Status↔WorkItem.State Case.Priority↔WorkItem.Severity 329 records synced • last 1.4s ago Azure DevOps Marketplace […]
- [About Us](https://adlsolution.com/about-us/): About ADL Solution We’re the integration company for Salesforce. ADL Solution builds ADL Connect, a native Salesforce AppExchange integration platform that keeps Salesforce in real-time sync with Jira, Azure DevOps, ServiceNow, Xurrent, and Zendesk. We help teams eliminate data silos, reduce manual work, and improve collaboration with secure, scalable Salesforce integration solutions. Book a demo Explore ADL Connect → Salesforce AppExchange Real-time bi-directional sync Est. 2018 · Chennai · UK · USA Salesforce+ ADL Connect Jira ADO ServiceNow Zendesk Xurrent Our story From Salesforce experts to a product company. Founded on 1 August 2018 in Chennai and now working across […]
- [Home](https://adlsolution.com/): WELCOME TO ADL SOLUTION Bridge Salesforce with Azure DevOps, Jira, ServiceNow, Xurrent & Zendesk— natively, with ADL Connect ADL Connect is the Salesforce-native AppExchange app that bridges your CRM with Jira, Azure DevOps, ServiceNow, Xurrent (4me) and Zendesk. Sales, support, and engineering finally work off the same record — with bi-directional sync, custom field mapping, and secure inbound updates that hit in seconds, not on a 15-minute cron. One install, five integrations, zero tab-switching. See why teams choose ADL Connect Book a DemoTry App For FreeSALESFORCEPARTNERATLASSIANPARTNERMICROSOFTPARTNER We Fix Tech Headaches, So You Don’t Have To. 50+Clients ADL Connect ConsoleSALESFORCE NATIVELIVE1,247records […]

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